Control Room Management: CRM Team Training

Thursday March 8, 2018, Pittsburgh, PA


There have been regulatory changes happening in Control Room Management Team Training with an effective date of January 23,2018.
These major changes include:
The proposed changes would enhance the OQ requirements by clarifying existing requirements and
addressing NTSB recommendation to extend operator qualification requirements to control center staff
involved in pipeline operational decisions.
Although our existing Control Room Frequently Asked Questions (B.01, B.03 & B.05) ( all touch on the topic of supervisors or others intervening in control room operations, there are no specific OQ program requirements. Therefore, PHMSA has enacted explicit control room team training requirement for all individuals who would be reasonably expected to interface with controllers during normal, abnormal or emergency situations in §§ 192.631(h)(6) and 195.446(h)(6).
These new regulations apply to federally regulated control rooms.
Discussion for this course is specifically around:
•49 CFR 195.446(h)(6) & 192.631(h)(6)
•The different components of a successful auditable CRM Team Training Program and the factors that affect it
The goal of this training is to identify how CRM Team Training are set to affect safety compliance, agency coordination, aging infrastructure concerns as well as operating procedures throughout the entire distribution and transmission network.
This Training Is Useful For:
  • O&G executives and managers
  • Pipeline project managers
  • Safety managers
  • Compliance managers
  • Environmental professionals
  • Energy attorneys
  • Regulators and regulatory affairs personnel
  • Engineers
  • Risk-management consultants
  • Energy consultants
Course Agenda
8:00 -8:30 a.m. Registration and Continental Breakfast
8:30- 9:15 a.m. CRM Background & Overview
  • Legislation
  • NTSB Study and recommendations
  • Rulemaking
  • Advisory bulletins
  • Applicability and exclusions
  • Regulations vs. best practices 
9:15- 10:30 a.m. 49 CFR 192.631(h)(6) & 49 CFR 195.446(h)(6)
  • Discussion of the regulations
  • Implementation of the regulations
  • Effective dates 
10:30-10:45 a.m. Morning Break
10:45 a.m. – 12:00 p.m. CRM Team Training
  • Current components of your current CRM program that are meeting the new CRM team training requirements
12:00 – 1:00 p.m. Group Lunch
1:00 – 3:00 p.m. CRM Team Training
  • Objectives
  • Who is on the team
  • What is teamwork
  • Barriers to effective teamwork
  • Communication
  • Shared vocabulary 
3:00 – 3:15 p.m. Afternoon Break
3:15-4:30 p.m. Group Discussion on CRM Team training implementation for your company
  • Policies, procedures, and mindset changes required
  • Using what you have
  • Defining your team 
4:30 p.m. End of Day
The March 8th class will be held at the Sheraton Pittsburgh Airport Hotel. No block has been reserved at this hotel.
Register here for the Pittsburgh class: 
If you have any questions or need any additional information, please contact us at 720-491-1173 or

Register Here for Pittsburgh Class 

Have a Group? Visit Our Discounts Page

Our Instructors

Bob L. Tyner, Owner, Tyner Consulting Services

Alice Ratcliffe, DOT Compliance, Crestwood Midstream Partners LP

Read Full Instructor Bios Here


Related Training: 

 Operator Qualification: Changes in the Miscellaneous Rule And What to Prepare for Now

(Discounted Registration $300 To Attend These Back-to-Back Trainings)  Use Code CRMOQ2 at Checkout.